Both Mission and Vision oversee the national policies targets which aim at improving water supply and sanitation services in the country.  CHALIWASA is guided by the following Mission and Vision statements:

Mission

To provide adequate, clean and safe water as well as efficient and proper disposal of waste water to Chalinze service area and abide to environmentally and hygienically acceptable high quality.

Vision

To be the best and autonomous water supply and sanitation services provider to Chalinze and beyond.